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frequently asked questions

see the policies page for more session guidelines

how does requesting to book work?

Choose the treatment you'd like and find a time and date that works best for you. A request will be sent to me and I will review it as soon possible. If I have questions, I will call you for more details before approval. If I approve, you will receive a link to pay your $50 deposit that will be applied to your total price at checkout. Keep in mind that your appointment will not be officially on the schedule until you pay your deposit. You'll know you're locked in when you receive an email and/or text message confirming you're in the books.​

there's a travel fee?

There may be, depending on location. Fees are determined by zone and will be confirmed at the time of booking. Ask your therapist for more details.

where will my service be?

Your massage will take place at the address of the private residence listed on your government ID, unless you have booked me for chair massages at your upcoming event. I do not do private massage sessions in hotel rooms or Air BNB's. I check new clients' ID at the door. 

how do I prepare my space for the session?

Please account for a 30 minute buffer added to your session: 15 minutes are reserved before your session starts to set up; likewise, 15 minutes are reserved after your session ends to breakdown. So, for example, if you booked a 1.5 hour massage, please plan for a 2 hour visit.

 

At least 5' x 9' of space must be cleared in order for me to safely move around the massage table. I am happy to help move light furniture to make room, if needed; however, I am not liable for anything damaged in the process.

 

You do not need to provide any materials; I will bring everything that is needed. However, if you'd like to set up a vibe in your space to maximize your spa-at-home experience (your own music, lights, candles, etc.) please do so! If you have your own massage table prepared, please let me know in advanced.

 

Be sure no pets have access to the massage area. Only the client may be present in the room during the session and I will not start/continue the session until the room is vacated. However, parents/guardians of minor recipients MUST stay in the massage area for the full session. Caretakers of adult clients with disabilities may choose to stay or step out. If leaving, please at least be present to help transfer the recipient onto/off the table, and stay close by in case further help is needed.

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Absolutely no videos or photos will be allowed to be taken at any point during the massage. If you wish to have footage, I can take it for you on my phone and send it to you after the session for a $20 fee. If I spot any recording devices in the area, you will be asked to remove them or turn them off until the session is over. Failure to do so will result in a terminated session and you will be charged full price of the session.

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If you have any concerns, please let me know before the appointment and we can discuss options. 

how do I prepare myself for the session?

Please shower and be fully dressed before my arrival. Use the bathroom before the beginning of the session to avoid having to interrupt the massage; interrupted sessions will not get time added back. Avoid eating within 2 hours before the session. I recommend removing all makeup and jewelry, as well as tying your hair up at the crown of your head or wearing a bonnet/scarf to avoid it getting snagged or oily. If you can, please set your devices to Do Not Disturb. Stay well hydrated between each appointment for better results.

...do I have to be naked?

No, there is no requirement to undress. The most important thing is for you to feel safe & comfortable. If you choose to remain partially or fully clothed, try to wear form-fitting athletic garments. Most people choose to remove all but their underwear, and you can also choose to go fully nude— in this case, I'll step out while you get settled under the provided linens and won't return until you're ready. You'll stay draped throughout — only the area being worked on is uncovered. No genitals will be exposed at any point during the session. Note: cupping, hot stones, and CBD add-ons require skin access.

what parts of my body will be worked on?

A session may include work on your back, shoulders, neck, arms, hands, glutes, legs, feet, scalp, and/or face. Please let me know before the session if you are seeking abdominal and/or hip flexor (iliopsoas) work. I do not, under any circumstances, work on genitals or breasts. Any request for me to do so will result in immediate termination of the session and you will be charged 100% of the price of the service.

can I receive massage no matter what condition I'm in?

Unfortunately, no. There are plenty of medical conditions that would make it inadvisable to receive certain techniques, treatments, or even massage as a whole. That's why it's imperative that, before you begin your session, you honestly and thoroughly fill out the health history form that will be given to you before your session. It is very important that you inform me of any existing health conditions, surgeries, accidents, injuries, allergies, or medications you are taking. If you are under a doctor's care for an immediate concern, it is advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required.

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